ADDRESS ERROR
Once the order is shipped the given address cannot be changed. If you make an error in the shipping address and if that order is rejected, lost or destroyed, the company cannot refund of any kind. The company coordinates with courier service providers to resolve the issue.

CUSTOMER REFUSAL
Any order refused by the customer out of any genuine and authentic reason, should reach the warehouse in a good condition. The refunds the cost of the product after deducting shipping and handling costs and a credit note will be issued to the customer.

LOSS OF PACKAGE
Very rarely it may sometimes happen. When your order is lost, report it immediately with the details such as location, courier, and history. The company will take steps to help to resolve this matter as soon as possible.

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